Picked, packed, and shipped.
Mighty Merchant Fulfilment is a logistics platform for direct-to-consumer brands that fulfils ecommerce orders. Our mission is to help you succeed online by providing best-in-class fulfilment, ensuring that your customers receive the fast and affordable shipping they expect.
We help improve transit times, shipping costs, and the delivery experience for your customers by providing dependable fulfilment services, warehouses near your customers, and connected technology that powers our fulfilment network.
- Bring 13% cost savings to your bottom line
- Increase your average order value by 97%
- Reduce your cart abandonment rate by 18%
- Save your team 120 hours per week
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Accuracy rate
in fulfilling orders
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Ecommerce businesses
partner with Mighty Merchant
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%
Of orders ship on time
within SLA
How Mighty Merchant Fulfillment gets your product from your online store to your customer's door
1. Connect
Connect your store, import your products, and then send your inventory to us.
2. Store
Your inventory is stored in any combination of our fulfilment centres.
3. Ship
When a customer places an order, we ship it from the fulfilment centre closest to them.
A strong network of fulfilment centres
We work with you to determine the best inventory placement across our growing fulfilment network in order to improve delivery times and reduce shipping costs. You can efficiently scale by distributing inventory into additional warehouses over time.
- Affordable 2-day shipping
- Pricing that is simple to understand
- A wide range of fulfilment services are available.
- Transparency in performance is essential for accountability.
- Hands-off fulfilment allows you to focus on other things.
Software for ecommerce fulfilment
Mighty Merchant’s web-based logistics software serves as your back office, allowing you to manage and edit orders, track real-time stock levels across our fulfilment centres, and receive notifications when inventory needs to be reordered — all at no extra cost for unlimited users.
We are a technology-driven third-party logistics provider, and our powerful tools and algorithms help automate fulfilment and improve your bottom line. Our built-in reports and analytics give you insights to help you make better decisions across the supply chain and gain a competitive advantage.
We ship to countries all over the world.
We use our fulfilment centre network to assist you in strategically splitting and managing your inventory in order to reduce shipping costs and transit times.
How our fulfilment works
Mighty Merchant is a highly developed 3PL. For a unified experience, we use our proprietary software across our fulfilment network. Orders are routed to our warehouses, where inventory is picked, packed, and shipped to your customers.
Our fulfilment services enable you to optimise for time and cost, use the delivery experience to exceed customer expectations, and retain more control over the customer relationship.
Streamlined fulfillment from your online store to your customer’s door
Connect your store and send your products to us
In our fulfilment centres, we keep your inventory safe
Your customer places an order on your store
We quickly pick, pack, and ship your order to your customer
Onboarding is simple and helpful
We’ve onboarded thousands of ecommerce merchants and assisted some of the fastest-growing brands in seamlessly scaling. From configuring your ship options to syncing your online store, our implementation team ensures your success.
Mighty Merchant’s ready-to-use integrations with all major ecommerce platforms and marketplaces, including Shopify, Magento, BigCommerce, Amazon, and allow you to import orders and send data back and forth for a two-way information flow.
Distributed inventory
You can strategically split your inventory across Mighty Merchant’s network of fulfilment centres to get your products from point A to point B more quickly and affordably. Keeping inventory close to your customers reduces the shipping zones and costs associated with shipping orders to distant locations.
Distributed inventory also assists you in remaining competitive by providing two-day shipping to your customers. When you place an order, Mighty Merchant’s algorithm chooses the warehouse and carrier that will provide you with the quickest turnaround at the best price. This strategy has assisted our merchants in saving 13% on their bottom line.
2-Day Express shipping
Mighty Merchant’s 2-Day Express Shipping Program uses ground shipping as a low-cost alternative to expedited air shipping, leveraging Mighty Merchant’s nationwide network of fulfilment centres, our algorithm, and integrations with ecommerce checkouts.
When a customer enters their shipping address, Mighty Merchant dynamically validates the delivery zip code and the inventory on hand at the nearest fulfilment centre to display the guaranteed “2-Day Express” option. With 2-day shipping as the standard, our merchants have reduced cart abandonment by 18% and increased their average order value by 97%.
Order management
Mighty Merchant keeps track of your orders from start to finish. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (for example, when an order is picked, packed, or shipped), easily find shipping-related information (for example, weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
You can manage subscriptions, make changes to your orders after they’ve been placed, map your store’s shipping options to Mighty Merchant, and automatically share tracking information with your customers with order management software for direct-to-consumer and wholesale shipments.
Inventory management
With the right tools and guidance, Mighty Merchant enables merchants to manage their inventory. It is simple to see the status of inventory and the quantity on hand across locations at any time, identify slow-moving inventory with high storage costs, and gain insights into the performance of units sold over time by channel.
Our inventory management software allows you to set reorder notifications to proactively replenish inventory, bundle your products for promotions, make inventory transfer requests, and much more.
Reporting and analytics
Mighty Merchant’s free analytics tool is jam-packed with charts to help you with everything from year-end reporting to better supply chain decision-making, in order to provide you with visibility into our operations and performance while also holding ourselves accountable.
Our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, the impact of promotions on stock levels, the average cart value, shipping cost, and days in transit for each shipping method, your fulfilment cost per order, storage cost per unit, and much more.
Customer experience from beginning to end
We are as concerned about the customer experience as you are, and we strive to be an extension of your team. Mighty Merchant collaborates with you to provide the unboxing experience you desire, from custom branded boxes to free plain packaging. We also assist you in meeting your customers’ expectations by providing the quickest and most cost-effective shipping options.
When an order ships, tracking information is returned to your store. We also provide return management services, allowing customers to generate return shipping labels and track returns while processing and restocking your products as quickly as possible.
More than just picking, packing, and shipping
Solutions for your unique needs
Mighty Merchant can help your company if you need additional services like kitting, B2B orders, international fulfilment, and much more.
A scalable partner as you grow
Mighty Merchant makes it simple to increase revenue, reduce cart abandonment, and expand domestically or internationally, from assisting you to supporting your growth.
World-class support
You receive prompt assistance from the same people who are familiar with your specific requirements. We also have on-site representatives at each location to assist with any issues that may arise.
